Anonymous
map-marker As, Akershus

Magazine City - what are they thinking

I seem to have made a mistake in ordering 5 magazines from Magazine City in January/early February 2008. Six months later I have only received a few issues of one magazine - the other four magazines still missing. Customer service (after several unsuccessful calls) told me to wait until august to see if delivery commenced then - I find this strange given that my credit card was charged immediately upon ordering. I enjoy magazines and have ordered several others directly from the publishers. No delivery problems in those cases. Magazine City disappoints me. Do they consider more than 6 months delivery time normal? Mann from Norway
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Anonymous
map-marker Santaquin, Utah

Magazine city magazine is a scam

the magazine company is a big scam! I would not use them ever again. I paid for a subscription about 6 months ago and still have not received one magazine. I have called the company and emailed and can't get anyone. I have looked on line and it sounds like they are doing this to alot of other people also. Something needs to happen. This company is scamming people and getting away with it. I have written emails and gotten the same response saying that I have to wait 6-8 weeks to get my magazine. Well it has been 6 months. I am going to turn them in and do what ever I have to so others don't fall for the scam.
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Loss:
$15
Loulou
map-marker Oakville, Ontario

MagazineCity took money but didn't deliver

On December 22, 2007, I ordered a 2 year subscription from MagazineCity, which was to be a Christmas gift. I paid $70+ via VISA. In February when no magazines had been delivered, I followed up via e-mail. They said that sometimes delivery takes a while, and to contact them again at the end of April if nothing received. (December to April is pretty bad, but as long as they get delivered OK.) The end of April has arrived, and still no magazines. I've followed up with 2 more e-mails, and neither one has been acknowledged. I call the 1-800 # provided, but could not get through. I hung up after more than 1/2 hour on hold, without speaking to anyone. Still no magazines. I'm out $70+, and my husband is out a Christmas gift.
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3 comments
Guest

I also ordered 4 subscriptions in January of 2011 and have not received one. They have a very catchy WEB site, all apparently created to cover their SCAM.

What state are they located in so we can join together to file a class action suit?

Post back to this site so we can all follow up. khsworkemail@***.com

Guest

Same thing happened to me! I ordered Celebrity Hairstyles magazine at the first of January.

Its been almost 5 months, and still no magazine. This was supposed to be a gift for the recipient. Trying to get through on their 1800 line is like trying to win the lottery! The one time I did get through, the rep said she would research it and email me back.

I was never emailed back. I expect a full refund. What a rip off! I am not giving up.

Think of how much $ they make for everyone that says "Oh well, its only $20. Its not worth messing with." and then just gives up. They're scammers! Don't give up people - keep pursuing it!

File formal complaints against this company with the BBB, FTC, etc.

For anyone reading - DO NOT BUY FROM MAGAZINECITY.COM

Guest

Dispute the charge with your credit card company. This operation is a scam.

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Anonymous
map-marker Toronto, Ontario

Magazine city took money but never sent magazines

I paid Magazine city for 2 magazines in December. I called in April and they said it took longer for Canadian delivery. I called back several times in May, and never can get an answer so I emailed and have got no response. If I can find an address I am going to visit them personally even if it costs me a plane fare. I am so pissed off. Why are they allowed to get away with this? How can anyone believe that they are a genuine company? I would not recommend ever dealing with this company. Never, never, never.
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Loss:
$65
3 comments
Guest

I got ripped off as well. I ordered Consumers report magazine and after 6 mos, they apologized that they forgot to enter the subscription into their system.

As a result of their srew up they asked if we would like an additional free subscription to a select group of magazines. I selected one and emailed tehm back. That was another 4 months ago.

I cannot get my money back. I was totally taken and there is not alot I can do about it.

Guest

its weird because i ordered a magazine through them last year and it was delivered just fine. then when i renewed the supscription in february, it was never delivered.

i have also tried every way to contact them and nothing. if you find a way to get your money back please post!!

Guest

Same thing has happened to me - $100 down the drain. Ordered international magazine in January - never delivered nor will they respond to my emails nor can I get a live person on the phone. Awful!

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Reda Jyr
map-marker Seattle, Washington

Magazinecity.com didn't deliver magazines

I was charged for three magazines on Oct. 2, 2008 I had to call them every week starting week 6 and it took until April 8th 2008 to get my magazines. Do not purchase magazines form this company unless you want to wait 5 months for the magazine. The customer service people are rude and lie without any regard to what is correct. I turned in complaints to the every source I could find. I only got the magazines because I did. I think they would have never delivered the magazines if I hadn't done this. The magazine companies told me never to buy from them. The individual magazines said this was a bad company.
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Loss:
$70
3 comments
Guest

I ordered 2 magazine subscriptions from them in Dec 07, and never got a single magazine. They only responded to about 4 of my 12 emails, saying they will investigate but still did not get any magazines (NOT even 1!).

I was never able to get through their hotline despite "calling after 3pm when their lines are not so busy as stated in their recording". THIS IS A SCAM, NEVER ORDER FROM THESE CHEATERS!

Guest

Same thing happened to me! I ordered Celebrity Hairstyles magazine at the first of January.

Its been almost 5 months, and still no magazine. This was supposed to be a gift for the recipient. Trying to get through on their 1800 line is like trying to win the lottery! The one time I did get through, the rep said she would research it and email me back.

I was never emailed back. I expect a full refund. What a rip off! I am not giving up.

Think of how much $ they make for everyone that says "Oh well, its only $20. Its not worth messing with." and then just gives up. They're scammers! Don't give up people - keep pursuing it!

File formal complaints against this company with the BBB, FTC, etc.

For anyone reading - DO NOT BUY FROM MAGAZINECITY.COM

Guest

I agree with the above. The staff are horrendous - incredibly rude...if you can actually get hold of someone in the first place.

I have been waiting 4 months for a subscription and just get told useless things about how Magazine City is a 3rd Party so they are not responsible.

As I pointed out - they were responsible enough to charge my credit card the same day I ordered. Do NOT order with this company.

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