Winsted, Connecticut
Not resolved
1.0
Details
Customer service
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I ordered a subscription as a gift, but when my receipt was emailed to me, it stated that a "normal period" of 8-10 weeks would transpire before delivery began. I left a detailed voice mail at their phone number, but no one returned my phone call during business hours.

When I tried to access their Customer Service department, the URL: http://www.magazineservicecenter.com/custserv/custserv.asp?from=4, was bogus. No way could I contact this business to halt my transaction. Upon internet researching, I discovered that http://magcity.tradepub.com has a long history of defrauding consumers!

I want to cancel my order, and get my money back. I've already notified my credit card company of this fraud.

Reason of review: Poor customer service.

Monetary Loss: $16.

Preferred solution: Full refund.

I didn't like: Bad url, No customer service.

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