I ordered a subscription as a gift, but when my receipt was emailed to me, it stated that a "normal period" of 8-10 weeks would transpire before delivery began. I left a detailed voice mail at their phone number, but no one returned my phone call during business hours.
When I tried to access their Customer Service department, the URL: http://www.magazineservicecenter.com/custserv/custserv.asp?from=4, was bogus. No way could I contact this business to halt my transaction. Upon internet researching, I discovered that http://magcity.tradepub.com has a long history of defrauding consumers!
I want to cancel my order, and get my money back. I've already notified my credit card company of this fraud.
Reason of review: Poor customer service.
Monetary Loss: $16.
Preferred solution: Full refund.
I didn't like: Bad url, No customer service.