Cohoes, New York
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Magazine was no longer in print so after 11 weeks I sent them an email, and got no response. Then I called and no call back.

Then one day about a month and a half ago, I got lucky and spoke to a live person (same person whose voice is on the message when you call) and she assured me that my mothers refund would be processed immediately. Well, still today, no refund ($67.00) no calls back and no response to emails. They are a FRAUD!!!! They are ripping unsuspecting people off.

Shame on you Magazine City!!! Answer your phone!!!!!

Reason of review: Poor customer service.

Monetary Loss: $67.

Preferred solution: Full refund.

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