Magazine was no longer in print so after 11 weeks I sent them an email, and got no response. Then I called and no call back.
Then one day about a month and a half ago, I got lucky and spoke to a live person (same person whose voice is on the message when you call) and she assured me that my mothers refund would be processed immediately. Well, still today, no refund ($67.00) no calls back and no response to emails. They are a FRAUD!!!! They are ripping unsuspecting people off.
Shame on you Magazine City!!! Answer your phone!!!!!
Reason of review: Poor customer service.
Monetary Loss: $67.
Preferred solution: Full refund.